Privacy Policy

1. Introduction

Welcome to Snowcrest Lotto. We are committed to protecting your privacy and handling your personal information with care. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, in accordance with Canadian privacy principles.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect personal information that you provide directly to us, as well as information collected automatically.

Personal Identification Information: We collect information you provide when you register, such as your name, email address, and contact details.
Transaction Information: When you purchase a ticket, we collect information related to that transaction, including the details of your purchase. (Note: We do not store full payment card details; these are handled by our secure payment processors).
Usage Data: We may automatically collect information about how you access and interact with our site, such as your IP address, browser type, pages visited, and the time and date of your visit.

3. How We Use Your Information

We use the information we collect for various purposes:

To provide, operate, and maintain our website and services.
To process your transactions and fulfill your ticket purchase requests.
To manage your account and send you important notices, confirmations, and support messages.
To communicate with you about services, promotions, and updates, where you have given consent.
To monitor and analyze website usage and trends to improve our service and user experience.
To ensure the security of our platform and comply with legal obligations.

4. Data Security

The security of your personal information is a top priority. We implement a variety of administrative, technical, and physical security measures to protect your data from unauthorized access, use, or disclosure. These measures include data encryption and secure server environments.

However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal identification information to third parties. We may share your information only in the following limited circumstances:

Service Providers: With trusted third-party vendors who perform services on our behalf, such as payment processing and email delivery, under strict confidentiality agreements.
Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency in Canada).
To Protect Rights: To protect and defend the rights, property, or safety of Snowcrest Lotto, our users, or the public.

6. Your Rights and Choices

As a user in Canada, you have rights regarding your personal information. You may request to:

Access the personal information we hold about you.
Correct or update any information that is inaccurate.
Request the deletion of your personal information, subject to certain legal exceptions.

To exercise these rights, please contact us through our Contact Page.

7. Cookie Policy

We use cookies to help our website function and to improve your experience. For detailed information on the cookies we use and your choices, please see our full Cookie Policy.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date at the top. We encourage you to review this policy periodically.